Frequently asked questions...

What Is An Accredited Practising Dietitian (APD) And A Nutritionist?
A Nutritionist provides a range of services related to nutrition and community health. A Dietitian has completed a university course and provides dietary counselling, group education sessions and food service management advice. Dietitians annually meet strict criteria and are eligible to join the Accredited Practising Dietitian (APD) program. This is the only qualification for Dietitians recognised by Medicare, Department of Veterans’ Affairs (DVA) and Private Health Insurers.
 
What Is A Credentialled Diabetes Educator (CDE)?
Credentialled Diabetes Educators have completed a post graduate certificate in Diabetes Education at a University. They are governed by the ADEA (Australian Diabetes Educators Association). CDE’s are also recognised by Medicare and the Department of Veterans' Affairs (DVA).
 
How Can A Dietitian Help Me At JK Healthcare?
At JK Healthcare, we provide clear and realistic education regarding your dietary needs. We work with you to support you in your health goals, and provide advice on how to achieve them. We also develop plans tailored to suit your individual needs. We offer individual and group education, attend hospitals and Nursing Homes, and visit businesses such as Child Care Centres.
 
What Does A Diabetes Educator Do At JK Healthcare?
Not only do we provide advice about the best foods to eat to help manage your Diabetes, we can also help you take advantage of the latest technology to help keep your blood glucose levels under control. We can provide you with a glucometer to test your blood glucose levels with, suggest some useful apps for your phone, help you with insulin injections, or even assist with an Insulin Pump or Continuous Glucose Monitoring Device (CGM).
 
Can I Claim A Rebate From My Private Health Insurance For JK Healthcare?
JK Healthcare only employs Accredited Practising Dietitians and Credentialled Diabetes Educators, who have Medicare and Private Health Provider Numbers. The rebate entitlement will depend on your level of Private Health cover. You do not need a referral to claim through your Private Health Insurance. At JK Healthcare, we have a HICAPS machine on site to process your claim on the day of your appointment.
 
Can I Claim A Medicare Rebate At JK Healthcare?
If you would like to claim through Medicare you will need an Enhance Primary Care (EPC) Plan from your Doctor. The EPC Scheme provides five visits to Allied Health Professionals (such as Dietitians) per calendar year, where a rebate is able to be claimed. Medicare rebates can be claimed on site at JK Healthcare at the time of your appointment.     
 
Does JK Healthcare See DVA (Department Of Veterans' Affairs) Clients?
JK Healthcare is a provider for DVA (Department of Veterans' Affairs). Please see your Doctor prior to your appointment for a D904 referral. Your appointments will be covered in full by DVA.
  
How Long Is My Consultation At JK Healthcare?
Initial consultations at JK Healthcare are 45 minutes, and review consultations are 30 mins. The number of visits needed will vary according to your needs. Longer times may be needed for such activities as starting an Insulin Pump for the first time. We also offer a reminder SMS that is sent out the day before your appointment.
 
Do I Need To Bring Anything To My Appointment At JK Healthcare?
Please bring any medical reports or test results relevant to your medical conditions. Bring your list of medications. If you have Diabetes please bring your Glucometer or Diabetes Record Book with your blood glucose levels.
 
How Do I Make An Appointment At JK Healthcare?
Appointments can be made by calling JK Healthcare on 6583 7717. Our friendly receptionist staff (Graham, Maddie, Bree or Meg) can also answer any questions you may have.